Hi All, I need to close all open tickets for a range of 200 customer ID's I have.
I am trying to do this using generic agent but when I do this and input more than one customer ID using commas it finds no tickets. It finds them if I put them in one by one but it's a very long drawn out process doing it this way. Is there a quicker way? Thanks Justin _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
