What does FAQ do? I see no way to add content to it. 

Regards,  

Jim Romano 
GM - 817-886-0380 -  Skype: DataForceCRM 
http://www.dataforcecrm.com  
Visit site for Live Demos, Screenshots, & Customer Support 

----- Original Message ----- 
From: "Shawn Beasley" <[EMAIL PROTECTED]> 
To: "User questions and discussions about OTRS.org" <[email protected]> 
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago 
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions 

Hi Jim 

> How can I promote a ticket answer to faq? how are you fellas using 
> FAQ? 

You cannot do this with the FAQ. That is why you cannot find it. 


If you like we can develop this for you. Contact us at [EMAIL PROTECTED] 

((enjoy)) 

 Shawn Beasley 

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