DataForce CRM wrote:
----- Original Message ----- From: "Shawn Beasley" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS.org" <[email protected]> Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago Subject: Re: [otrs] How is FAQ used? FAQ help suggestionsHi Jim > How can I promote a ticket answer to faq? how are you fellas using > FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley
Is this a wise ass comment? I got a legit query and you waste my time? Why?
Why is telling you some feature is not available wasting your time? It is simply the truth: you apparently cannot promote ticket answers to FAQ articles directly at this moment.
You stupid f_
Could you please relax and not start swearing? Nils Breunese.P.S. Could you also please quote properly, so it easier to follow the thread and not use HTML markup in the mail you send to this list?
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