In filter i didn't see this option. Where can I find this option ?
Is there an X-OTRS-REPLY-TO ? Regards, Julian. -----Message d'origine----- De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Mike Lykov Envoyé : vendredi 28 décembre 2007 06:19 À : User questions and discussions about OTRS.org Objet : Re: [otrs] Ticket Reply В сообщении от Thursday 27 December 2007 20:19:55 Julien CHAMPSEIX написал(а): > 1) OTRS send mail notification for a new ticket to an Customer (with > sender= [EMAIL PROTECTED]) > 2) When Customer do reply it's reply to [EMAIL PROTECTED] search for "reply-to" field, it must be inserted in letters which otrs generate. Mike _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
