Hello all,
- My problem is the following : 1) OTRS send mail notification for a new ticket to an Customer (with sender= [EMAIL PROTECTED]) 2) When Customer do reply it's reply to [EMAIL PROTECTED] - I would change the receiver when people reply to a notification as following without manually action: 1) OTRS send mail notification for a new ticket to an Customer (with sender= [EMAIL PROTECTED]) 2) When Customer do reply it's reply to [EMAIL PROTECTED] Is it possible to do into OTRS ? Regards, Julian.
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