Sorry, if I am being dense, but if you reject message w/o ID how are customers going to open new issues?
> -----Original Message----- > Sent: Thursday, January 17, 2008 6:22 AM > Subject: [otrs] Reject emails without ticket ID _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
