On Thu, 17 Jan 2008 20:48:01 +0100, LQ Marshall <[EMAIL PROTECTED]>
wrote:
Sorry, if I am being dense, but if you reject message w/o ID how are
customers going to open new issues?
I would guess that they would enter them using the OTRS provided web
interface.
I asked a question earlier where I wanted to reject all e-mails where the
from user where not registered as a customer. I did not get a reply on
that one, because what I'm trying to do is more or less simular to this
isseue, but I would like the customer to initiate the request from e-mail.
--
Stein Erik
http://www.berget.org/
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