Hi New to OTRS - I have the system setup and running. The only problem I have is that agents are not recieving email notifications if the ticket ownership is assigned to them?Is this feature turn off by default? How do i enable it?
Also just of that subject - the Company Info? What is that used for? -- Regards, Brandon Friedman [EMAIL PROTECTED] Mobile: 083 408 7840 Tel: 0861234561 Fax: +27 (0)11 388 5433 Disclaimer: http://www.custom-cut.co.za/index.php?option=com_content&task=view&id=12&Itemid=13 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
