Robin Bowes wrote:
Bugzilla is still a pet peeve!
If you have suggestions for improvements, please report (haha) them. :o)
But really, either the reporter has to go through getting his report
into the right category for the right module or the developers have to
do this for you. I could also just throw your report in a random
place and hope the developers find it and care enough to move it to
the correct location and fix it, but personally I have never had much
trouble with entering bug reports.
I'm not sure if you have a problem with Bugzilla in general, the
Bugzilla setup at OTRS or bug trackers in general. If you know of a
better bug tracker, suggest it to OTRS. If you know of a better way to
set up Bugzilla (less/more/clearer categories/modules), let them know.
Nils Breunese.
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