ticketfreetext would help you archive this.
On Wed, May 13, 2009 at 11:03 PM, <[email protected]> wrote: > > Hello all, > > Is there a way to add the Customer Location to the primary queue view, > preferably in the right frame directly under the CustomerID field? This > would help the technicians that monitor a generic queue to more quickly > determine who should assume responsibility for a ticket. > > Thanks very much for any help, > > Patrick Dillon > Manager, IT Shared Services > Aleris International Inc. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Jeffery ___ /\__\ "What is the world coming to?" \/__/
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