Hi OTRS users,
how do stop OTRS from trying to convert incoming e-mail messages from
utf-8 to other character set (iso-8859-1)?
I am receiving administrator notifications like this:
Charset encode 'utf8' -=> 'iso-8859-1' (New Ticket [2009052610000014/Dati ar
zvaigzni] created (TicketID=9,Queue=incoming,Priority=3 normal,State=new)) not
supported!
Charset encode 'utf8' -=> 'iso-8859-1' (Sent email to '"HELP" <*...@***.com>' from
'customer <*...@***.com>'. HistoryType => SendAutoReply, Subject => [Ticket#2009052610000014] Dati
ar zvaigznīti;) not supported!
Thanks for your time,
Ivars
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