Hi, In admin -> Queue select "No" at "Customer Move Notify" for each your queues. (in hope its help)
Samuel. 2009/6/19 Daniel Tangen - Trigcom AS <[email protected]> > Hi, > > > > When I move a ticket into another queue a notification is sent to the > customer database email address. Is it possible to change this so that it > goes to the sender email address instead? > > > > Best Regards > > DT > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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