> First of all: enjoy your vacation.

Done!

> I guess you are mixing up sending and receiving email. For receiving email,

Yes, probably was.  However, I do have it sending mail just fine for
most things - e.g. when someone sends email to [email protected],
they get an email back with ticket number and so on.

> First, configure the email address(es) you'd like to use for sending out
> email under Admin > Email Addresses. See:
> http://doc.otrs.org/2.3/en/html/x1048.html

OK, have that done already

> Then, go to Admin > SysConfig > Framework > Core::SendMail to configure your
> SMTP server address settings.

That is already set

> If this is set, you can send messages. To
> test, you can use Admin > Admin Notification.

As mentioned above, sending messages already works.  What does not
work is that a message does not come out when a ticket is closed.
Even though I now have it set to do that.

-- 
“Don't eat anything you've ever seen advertised on TV”
         - Michael Pollan, author of "In Defense of Food"
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