Hi Alan,

Of course you can upgrade your existing installation!

Follow the steps you find here:
http://source.otrs.org/viewvc.cgi/otrs/UPGRADING?revision=1.35&view=co

As you might have noticed; 2.4.2 is just released, fixing a couple of bugs
in 2.4.1; you might go with that.

Kindest regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Tue, Jul 28, 2009 at 23:17, Alan McKay <[email protected]> wrote:

> On Tue, Jul 28, 2009 at 1:21 PM, Martin Edenhofer<[email protected]> wrote:
> > In OTRS 2.4 there is a new frature called "Configurable event based
> > notifications".
>
> OK, since I have not yet deployed this thing, I have a good
> opportunity now to upgrade.
>
> Is there an upgrade wizard of some sort that will leave me with 2.4.1
> that works just like my current 2.3.4?
>
> Or will I manually have to reprogram everything?
>
> thanks,
> -Alan
>
>
> --
> “Don't eat anything you've ever seen advertised on TV”
>         - Michael Pollan, author of "In Defense of Food"
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