> Did you put the new files of 2.4.2 in the 2.3.4 directory?
Yes, that's what you told me to do, no?
What I actually did was create another symlink from /opt/otrs-2.4.2 to
/opt/otrs-2.3.4, because the tarball has the directory name
"otrs-2.4.2" built into it. So I copied the tarball to /opt, cd'd to
there, made the symlink, then untarred the tarball. Since the symlink
was in place, all the files went into 2.3.4 directory (I verified
this)
> - Are you the otrs user?
Yes, which is what I am supposed to be, right?
> It seems you don't have permission on the shared memory used for the log file.
Where is that?
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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