Any further comment on the below? Or am I going to have to back out of my upgrade?
On Wed, Jul 29, 2009 at 12:53 PM, Alan McKay<[email protected]> wrote: >> Did you put the new files of 2.4.2 in the 2.3.4 directory? > > Yes, that's what you told me to do, no? > What I actually did was create another symlink from /opt/otrs-2.4.2 to > /opt/otrs-2.3.4, because the tarball has the directory name > "otrs-2.4.2" built into it. So I copied the tarball to /opt, cd'd to > there, made the symlink, then untarred the tarball. Since the symlink > was in place, all the files went into 2.3.4 directory (I verified > this) > >> - Are you the otrs user? > > Yes, which is what I am supposed to be, right? > >> It seems you don't have permission on the shared memory used for the log >> file. > > Where is that? > > -- > “Don't eat anything you've ever seen advertised on TV” > - Michael Pollan, author of "In Defense of Food" > -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
