David,
I am having issues with incoming mail in to OTRS. Here is my error message.
OTRS-PMAccount-10 POP3: Can't connect to pop.gmail.com
It was working correctly until we switched our mail to GMail. I logged into
the GMail account and all of the messages are there but they are not showing
up in OTRS.
I verified my settings in Postmaster Mail Account.
Type: POP3
Username: [email protected]
Password:.................
Host:pop.gmail.com
Trusted:Yes
Dispatching:Dispatching By selected Queue
Queue:Support
Valid:valid
When I select Run Now, it times out. I get the same error if the choose IMAP
or POP3S.
Any suggestions would be helpful.
Regards,
Ramsey
On Thu, Aug 6, 2009 at 12:26 PM, David Holder <[email protected]>wrote:
> Hi Matt,
>
> The instructions included in chapter 7 in the online documentation are
> pretty inclusive to be honest. There are probably some unofficial ones
> lurking around on the net if you do a google search.
>
> Are you having any issues with receiving e-mails? I've got it set up under
> windows myself pretty quickly following the instructions from chapter 7, but
> if you're having issues I would be more than willing to help.
>
> David
>
> On Thu, Aug 6, 2009 at 8:15 PM, Matt Reidy <[email protected]> wrote:
>
>> Are there any step-by-step guides to receiving emails under Windows
>> beyond what is included in Chapter 7 of the admin guide?
>>
>>
>>
>> Thanks,
>>
>>
>>
>> -Matt
>>
>> ------------------------------
>> The information in this communication is intended to be confidential to
>> the Individual(s) and/or Entity to whom it is addressed. It may contain
>> information of a Privileged and/or Confidential nature, which is subject to
>> Federal and/or State privacy regulations. In the event that you are not the
>> intended recipient or the agent of the intended recipient, do not copy or
>> use the information contained within this communication, or allow it to be
>> read, copied or utilized in any manner, by any other person(s). Should this
>> communication be received in error, please notify the sender immediately
>> either by response e-mail or by phone, and permanently delete the original
>> e-mail, attachment(s), and any copies.
>>
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>
>
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--
Ramsey Allison
Xavier College Preparatory
4710 North 5th Street
Phoenix, AZ 85012
602-277-3772
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