We are running OTRS on Solaris 10. We simply put in a soft links for perl so that the various perl scripts would find it.
For example we have a soft link of /usr/local/perl to /usr/bin/perl 'ln -s /usr/bin/perl /usr/local/bin/perl' The directory /usr/bin/perl is itself a soft link to /usr/perl5/5.8.4/bin/perl 'ln -s /usr/perl5/5.8.4/bin/perl /usr/bin/perl' (If this link doesn't already exist). Once the links were established we had no issues running OTRS' PERL scripts. I hope this helps. David Buice Infrastructure Specialist/SDC-INT 2032653 ITIL Foundation Certified EDS, an HP Company PSIC Operations 7000 Chicago Rd. Warren, MI 48092-1663 Mailstop 430-202-380 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jose Luis Rodriguez Garcia Sent: Tuesday, August 25, 2009 4:30 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Solaris 10 installation - Perl (/usr/local/bin) not found It is the only way. You have to hand-edit the first line and correct the route of perl. Al the shells (sh/ksh/bash/csh), search for the first line to check if it begins with the magic word: #! If it begins with #!string then execute: string file. It is the way of working of scripts in unix. Best regards On 08/24/09 18:28, Stanford P. wrote: > We are having similar issues on systems (not Solaris) where the correct > version of PERL is not in the place specified within each OTRS .pl script. > It does not seem to be an issue in getting the main web interface working, > only where you run a script explicitly – eg the cron jobs, or > otrs.checkModules (there may be other cases too). > We are encountering this issue for example on Red Hat with XAMPP installed, > where that version of PERL doesn’t live in /usr/bin/perl. > It looks as if the value hard-coded in each script takes precedence over the > directory order in the PATH variable. > > The only solution we have considered so far is manually editing the first > line of each .pl file to specify the correct path. Maybe another solution > would be to allow this value to be specified and used to customise each > install. > Interested to hear any other workarounds! > Phil > > > On 24/08/2009 16:42, "Marco Vannini" <[email protected]> wrote: > > Shouldn't be enough to put /usr/local/bin before /usr/bin in system path (I > was think at something like in /etc/profile or in ~/.bashrc o ~/.profile, ...) > > MV > > 2009/8/24 Bernd Plagge <[email protected]> > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Hello Jose, > > thanks for your mail. > > I did install a new Perl version from www.sunfreeware.com > <http://www.sunfreeware.com> . > This version is now in /usr/local/bin. > > I want otrs to use /usr/local/bin/perl - not in /usr/bin/perl. > The path to perl must be defined somewhere in the otrs configuration file. > > I would like to know where I have to adjust the path. > > I checked www.sunfreeware.com <http://www.sunfreeware.com> but can't see and > package for apache mod_perl. > If there is one what would the name be? > > Thanks again, > Bernard > > On Mon, 24 Aug 2009 16:12:28 +0200 > Jose Luis Rodriguez Garcia <[email protected]> wrote: > > >> It is in /usr/bin/perl >> >> >> I have compiled/installed mod_perl2, because it >> isn't in the installation of Solaris. >> >> I had to compile more software for use otrs with >> Solaris >> >> >> If you have experience with Solaris, it can be dificult for you >> configure/compile all the software. >> >> >> I cant be more easy to you install new >> perl/apache/mod_perl/my_sql_driver with the pacakages >> from www.sunfreware.com <http://www.sunfreware.com> >> >> >> >> >> On 08/24/09 13:08, Bernd Plagge wrote: >> >>> -----BEGIN PGP SIGNED MESSAGE----- >>> Hash: SHA1 >>> >>> Hello list, >>> >>> I've got the job to install the OTRS system on a Solaris 10 machine. >>> >>> The original Perl version is 5.8.4 (which is too old for otrs). >>> I installed Perl 5.8.8, Apache 2.2.9 and expat Sunfreeware packages. >>> The original packages are in /usr/bin. >>> Perl 5.8.8 is in /usr/local/bin. >>> Apache 2.2.9 is in /usr/local/apache2 >>> >>> But OTRS doesn't find the new version. >>> I think that I need to tweak Config.pm or another configuration file. >>> Does anybody know where I have to specify the new path (/usr/local/bin)? >>> >>> Also, the original Apache server come with mod_perl2 while the new package >>> doesn't contain mod_perl or mod_perl2. >>> Are there package for Apache mod_perl (yes, I'm new to Solaris). >>> >>> Any help is appreciated! >>> >>> Regards, >>> Bernard >>> >>> - -- >>> Bernd Plagge - プラゲ ベェアント >>> First Choice Internet Ltd., Tokyo - ファースト・チョイス・インターネット(有) >>> mail: [email protected] - url: http://www.choicenet.ne.jp >>> >>> -----BEGIN PGP SIGNATURE----- >>> Version: GnuPG v1.4.9 (GNU/Linux) >>> >>> iEYEARECAAYFAkqSdKsACgkQpYU8M8PbPV48+QCgs/y0X85CxvrdqaGv9jSnp+jA >>> YDMAniNMJbFYUmzYE2Hx8n6qsshZibt8 >>> =Qqlw >>> -----END PGP SIGNATURE----- >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >>> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > - -- > Bernd Plagge - プラゲ ベェアント > First Choice Internet Ltd., Tokyo - ファースト・チョイス・インターネット(有) > mail: [email protected] - url: http://www.choicenet.ne.jp > Tel/Fax: 03 - 6379 2516 > ************************************************************** > *** Campaign Domain Registration for 1,500 JPY *** > Domain Registration http://choicenet.ne.jp/en/campaign.html > ドメイン登録 http://choicenet.ne.jp/jp/campaign.html > ************************************************************** > FREE Web Assessment: http://choicenet.ne.jp/en/website_assessment.html > Web Design: http://choicenet.ne.jp/en/webdesign.html > Web Hosting: http://choicenet.ne.jp/en/hosting.html > Net Support: http://choicenet.ne.jp/en/netsupport.html > ******************* > 無料ウエブサイト評価 http://choicenet.ne.jp/jp/website_assessment.html > ウエブデザイン: http://choicenet.ne.jp/jp/webdesign.html > ウエブホスティング: http://choicenet.ne.jp/jp/hosting.html > ネットワークサポート: http://choicenet.ne.jp/jp/netsupport.html > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.9 (GNU/Linux) > > iEYEARECAAYFAkqSsh8ACgkQpYU8M8PbPV6clQCePfkztRc4bLTcIFmDoOzzCDVu > 56MAnR79BR3nmqUDAy8eI3xMlmydFzye > =6qmK > -----END PGP SIGNATURE----- > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ -- Jose Luis Rodriguez Garcia Gerente Unix y Bases de Datos Servicios Gestionados de Alojamiento y Explotacion C/Miguel Yuste, 45. Madrid 28037 Tel. Fijo: (+34) 913534975 E-mail: [email protected] www.tecnocom.es --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
