Hi, I've find hard it too. As I can see you could set master and slave during a creation of a new ticket or with a generic agent job
On Tue, Oct 6, 2009 at 11:48 AM, Franz Esberger <[email protected]> wrote: > Hi, > > might be a simple questions but i simply don't get it: > > Where to enable the Master/Slave Ticket Feature ? > > Whenever i'm trying to link a Ticket i have only the Types "normal", > "Parent" and "Child" available. > > Any hints ? > > cheers, > ffe > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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