Hi Ilya, I assigned autoreplies to all ques possible (default replies for each, and later tried with my own replies), and I turned on notifications for all users but still nothing.
rgds, Dejan 2009/10/19 Ilya Kornev <[email protected]>: > Hi, Dejan. > > Make sure you assigned autoreplies to the queues [ Auto Responses <-> Queue > ]in the Admin area. > As for notifications, check Users, notifications might be turned off for some > (or all) of them. > > Best regards, > Ilya Kornev > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
