Hi, Did you restart your mysql service after that modification?
What does OTRS state when you go into the support assessment page? Regards, David 2009/10/27 Adrián Fernández Leiro <[email protected]> > Hi everybody: > > > > I have OTRS 2.4.5 on a SuSE. > > The error message pops out when trying to install the FAQ module. > > I’ve set max_allowed_packet = 32M on /etc/my.cnf > > It’s still pulling the same error. > > Any ideas? > > > > *Adrián Fernández Leiro* > > *Departamento de Sistemas* > > *INVERAVANTE* > > *Avda. Linares Rivas 1, Bajo* > > *15005 LA CORUÑA-ESPAÑA* > > *Tel. 981 25 74 81 / 981 12 62 29* > > *Fax. 981 25 18 86* > > > > > __________ Información de ESET NOD32 Antivirus, versión de la base de > firmas de virus 4546 (20091027) __________ > > ESET NOD32 Antivirus ha comprobado este mensaje. > > http://www.eset.com > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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