or if it fails *SET GLOBAL max_allowed_packet=16*1024*1024;*
**

On Tue, Oct 27, 2009 at 2:17 PM, Marco Vannini <[email protected]>wrote:

> Try setting it runtime with
>
> *SET GLOBAL max_allowed_packet=16M;*
>
> *
>
> *
>
> *
>
> *
>
>
> 2009/10/27 Adrián Fernández Leiro <[email protected]>
>
>>  :~ # ps auxwww | grep mysql
>>
>> root     27391  0.0  0.0   3024   724 pts/0    S+   13:05   0:00 grep
>> mysql
>>
>> root     28025  0.0  0.1   8040  1488 ?        S    Oct08   0:00 /bin/sh
>> /usr/bin/mysqld_safe --user=mysql --pid-file=/var/lib/mysql/mysqld.pid
>> --socket=/var/lib/mysql/mysql.sock --datadir=/var/lib/mysql
>>
>> mysql    28069  0.0  2.3 137452 25148 ?        Sl   Oct08   9:13
>> /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --user=mysql
>> --pid-file=/var/lib/mysql/mysqld.pid --skip-external-locking --port=3306
>> --socket=/var/lib/mysql/mysql.sock
>>
>>
>>
>> *De:* [email protected] [mailto:[email protected]] *En nombre de
>> *Marco Vannini
>> *Enviado el:* martes, 27 de octubre de 2009 12:14
>>
>> *Para:* User questions and discussions about OTRS.
>> *Asunto:* Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes,
>> SQL: 'INSERT INTO web_uploa
>>
>>
>>
>> It is possibile that is passed as command line argument a different value
>> ? ps auxwww | grep mysql ?
>>
>> 2009/10/27 Adrián Fernández Leiro <[email protected]>
>>
>> Yes,  “rcmysql restart”.
>>
>>
>>
>> It says Check "max_allowed_packet" setting. "max_allowed_packet" should
>> be higher then 7 MB (it's 0 MB).
>>
>>
>>
>> # The MySQL server
>>
>> [mysqld]
>>
>> port            = 3306
>>
>> socket          = /var/lib/mysql/mysql.sock
>>
>> skip-locking
>>
>> key_buffer = 16M
>>
>> max_allowed_packet = 16M
>>
>> table_cache = 64
>>
>> sort_buffer_size = 512K
>>
>> net_buffer_length = 8K
>>
>> read_buffer_size = 256K
>>
>> read_rnd_buffer_size = 512K
>>
>> myisam_sort_buffer_size = 8M
>>
>> long_query_time=1
>>
>> log-slow-queries=/var/log/mysql/mysql-slow.log
>>
>>
>>
>> *De:* [email protected] [mailto:[email protected]] *En nombre de
>> *David Holder
>> *Enviado el:* martes, 27 de octubre de 2009 11:07
>> *Para:* User questions and discussions about OTRS.
>> *Asunto:* Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes,
>> SQL: 'INSERT INTO web_uploa
>>
>>
>>
>> Hi,
>>
>> Did you restart your mysql service after that modification?
>>
>> What does OTRS state when you go into the support assessment page?
>>
>> Regards,
>>
>> David
>>
>> 2009/10/27 Adrián Fernández Leiro <[email protected]>
>>
>> Hi everybody:
>>
>>
>>
>> I have OTRS 2.4.5 on a SuSE.
>>
>> The error message pops out when trying to install the FAQ module.
>>
>> I’ve set max_allowed_packet = 32M on /etc/my.cnf
>>
>> It’s still pulling the same error.
>>
>> Any ideas?
>>
>>
>>
>> *Adrián Fernández Leiro*
>>
>> *Departamento de Sistemas*
>>
>> *INVERAVANTE*
>>
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>>
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>>
>> *Tel. 981 25 74 81 / 981 12 62 29*
>>
>> *Fax. 981 25 18 86*
>>
>>
>>
>>
>>
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>> firmas de virus 4546 (20091027) __________
>>
>>
>>
>> ESET NOD32 Antivirus ha comprobado este mensaje.
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>> http://www.eset.com
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>> __________ Información de ESET NOD32 Antivirus, versión de la base de
>> firmas de virus 4547 (20091027) __________
>>
>>
>>
>> ESET NOD32 Antivirus ha comprobado este mensaje.
>>
>>
>>
>> http://www.eset.com
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