Hi all,
after I activated ArticleStorageFS my QueueView was suddenly empty -
MyQueues dropped to zero and all other Queues were hidden in QueueView.
When I wanted to examine this the next day the error was gone on my OTRS
2.4.4 production system and after two days it disappeared also on my
ITSM 1.3.2 test system. I wasn't able to reproduce this by resetting
OTRS 2.4.4 to a system image I created before the activation and doing
it again.
The error definitely existed. For about one hour I checked my
preferences and queue rights, I tried successfully to access the queues
by the search function and via the phone ticket mask and reactivated
ArticleStorageDB before I gave up.
Has anyone ever heard of this ? I'm worried about the stability of this
feature.
Regards
Alexander
--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152
Web: http://www.radprax.de
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