Hi, I wrote a php script long time ago that provides a report of open and closed tickets during the last 8 hours for management.
You can easily adapt it to send the report out via email or just open tickets. You can find it on http://www.theworldsend.com Greetings. Swen -----Original Message----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Fri Dec 11 07:15:05 2009 Subject: [otrs] Automatically send list of all open tickets everyday Hi all Is it possible that OTRS will send all the open tickets (pending tickets) everyday in night to list of e-mail ID. Regards Rupa ====== --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
