Have you tried with an explicit switch definition ? I mean with the --something.... :
[r...@hmcvr0004 bin]# ./SetPermissions.pl --help bin/SetPermissions.pl <1.10.2.1> - set OTRS file permissions Copyright (C) 2001-2009 OTRS AG, http://otrs.org/ Usage: SetPermissions.pl [--otrs-user=<OTRS_USER>] [--web-user=<WEBSERVER_USER>] [--otrs-group=<OTRS_GROUP>] [--web-group=<WEB_GROUP>] [--admin-user=<ADMIN_USER>] [--admin-group=<ADMIN_GROUP>] [--admin-group-writable] [--secure] [--not-root] <OTRS_HOME> On Mon, Dec 14, 2009 at 4:09 PM, Julian Junge <[email protected]>wrote: > > Dear community, > > I have a sever problem with my otrs installation, due to a reconfiguration > of a server I had to move my otrs home dir from /opt/otrs to > /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error > message once I call it up. > > Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: > Permission denied > > Try: $OTRS_HOME/bin/SetPermissions.pl !!! > > > > The problem is that executing *./SetPermissions.pl /home/otrs/www/otrs > otrs www-data www-data www-data* only sets the Owner to *OTRS *all the > rest stays *NoGroup *whereby I want it to be *www-data*. > > Thank You very much for your assitance!!! > > > -- > > - Julian > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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