Re: [otrs] Fwd: ./SetPermissions.pl fails

Mon, 14 Dec 2009 07:22:18 -0800

Title: signature support futurlink generic

no will give it a try, is there a manpage for thos switches?

thx!!

  • Julian


On 14/12/2009 16:17, Marco Vannini wrote:
Have you tried with an explicit switch definition ? I mean with the --something.... :

[r...@hmcvr0004 bin]# ./SetPermissions.pl --help
bin/SetPermissions.pl <1.10.2.1> - set OTRS file permissions
Copyright (C) 2001-2009 OTRS AG, http://otrs.org/
Usage: SetPermissions.pl
    [--otrs-user=<OTRS_USER>]
    [--web-user=<WEBSERVER_USER>]
    [--otrs-group=<OTRS_GROUP>]
    [--web-group=<WEB_GROUP>]
    [--admin-user=<ADMIN_USER>]
    [--admin-group=<ADMIN_GROUP>]
    [--admin-group-writable]
    [--secure]
    [--not-root]
    <OTRS_HOME>


On Mon, Dec 14, 2009 at 4:09 PM, Julian Junge <[email protected]> wrote:

Dear community,

I have a sever problem with my otrs installation, due to a reconfiguration of a server I had to move my otrs home dir from /opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error message once I call it up.

Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: Permission denied 

 Try: $OTRS_HOME/bin/SetPermissions.pl !!!


The problem is that executing ./SetPermissions.pl /home/otrs/www/otrs otrs www-data www-data www-data only sets the Owner to OTRS all the rest stays NoGroup whereby I want it to be www-data.

Thank You very much for your assitance!!!


--

  • Julian


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