Hi julian, Did you already try the chown command?
Probably because it's in a user directely the group www-data can access /home/otrs. you give rights on a higher level. Try: chown otrs:www-data -R /home/otrs/ Hope it works! Best, Dave On 14 dec 2009, at 16:09, Julian Junge wrote: > > Dear community, > > I have a sever problem with my otrs installation, due to a reconfiguration of > a server I had to move my otrs home dir from /opt/otrs to > /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error > message once I call it up. > > Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: > Permission denied > > Try: $OTRS_HOME/bin/SetPermissions.pl !!! > > > The problem is that executing ./SetPermissions.pl /home/otrs/www/otrs otrs > www-data www-data www-data only sets the Owner to OTRS all the rest stays > NoGroup whereby I want it to be www-data. > > Thank You very much for your assitance!!! > > > -- > Julian > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
