Hi David,
Thank you very much for your reply. I tried what it told me to do on the website, but unfortunately it didn't work for me. The apache server (apache2) is running on a linux server. Rosanna From: [email protected] [mailto:[email protected]] On Behalf Of David Holder Sent: 16 December 2009 12:08 To: User questions and discussions about OTRS. Subject: Re: [otrs] Office 2007 documents opening at zip files Hi Rosanna, Check this link and see how you get on: http://www.vladville.com/2007/04/office-2007-mime-types-for-apache.html Regards, David On Wed, Dec 16, 2009 at 11:56 AM, David Holder <[email protected]> wrote: Hi, The new office 2007 format differs a lot from previous versions (open XML I think?) Either way I had this problem with a website I was hosting off apache, so this issue isn't specific to OTRS (afaik), but with apache itself. Regards, David On Wed, Dec 16, 2009 at 11:33 AM, Marretta, Rosanna <[email protected]> wrote: Can somebody tell me why office 2007 documents, i.e. word and excel open as zip files when attached to an OTRS call. Thanks, Rosanna Marretta --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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