Hi David, what OTRS version do you use?
Normally you can use "inline" or "detached" PGP. "inline" means, that only message body gets crypted/signed. "detached" means, the whole email (message body + attachments) get's crypted/signed. Greetings, -Martin On 06.01.2010, at 12:27, David Eitzinger wrote: > Hello ! > > I just stumpled upon a little problem here: We wanted to use OTRS to > send out encrypted Emails to clients - including attachments. To my > surprise, the emails are crypted but the attachment is sent as is. Is > there an easy way to change this behaviour so the entire message is > encrypted ? > > Also: When receiving encrypted Emails, everything is correctly > decrypted. Unfortunately this only works with messages that are entirely > encrypted. We sometimes get plain text emails with encrypted > attachments. - Those are not decrypted automatically and the attachments > have to be downloaded and decrypted offline. If someone has a tip how to > change this, that would be great ! > > Cheers, > > David --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
