Thanks Martin, I should have tried that before posting... Using crypt-mode 'detached' works as described.
Do you have a suggestion regarding the second issue - when receiving plain-text emails with attached, gpg-encrypted files ? Is there a way otrs could detect and decrypt those attachments ? Cheers, David On 6.1.10 14:04 , Martin Edenhofer wrote: > Hi David, > > what OTRS version do you use? > > Normally you can use "inline" or "detached" PGP. > > "inline" means, that only message body gets crypted/signed. > > "detached" means, the whole email (message body + attachments) get's > crypted/signed. > > Greetings, > > -Martin > > On 06.01.2010, at 12:27, David Eitzinger wrote: > >> Hello ! >> >> I just stumpled upon a little problem here: We wanted to use OTRS to >> send out encrypted Emails to clients - including attachments. To my >> surprise, the emails are crypted but the attachment is sent as is. Is >> there an easy way to change this behaviour so the entire message is >> encrypted ? >> >> Also: When receiving encrypted Emails, everything is correctly >> decrypted. Unfortunately this only works with messages that are entirely >> encrypted. We sometimes get plain text emails with encrypted >> attachments. - Those are not decrypted automatically and the attachments >> have to be downloaded and decrypted offline. If someone has a tip how to >> change this, that would be great ! >> >> Cheers, >> >> David > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
