Re: [otrs] what does mean SAL in french ?

[jaubert]

Thank you for your answers, i didn't think to search in wikipedia

Best regards

Jerome



                                                                           
             Marco Vannini                                                 
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             21/01/2010 15:41          Re: [otrs] what does mean SAL in    
                                       french ?                            
                                                                           
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Hi Jerome:


en.wikipedia.org/wiki/Service_level_agreement


Probrably there's a frech version:

http://fr.wikipedia.org/wiki/Service_level_agreement

MV

On Thu, Jan 21, 2010 at 3:21 PM, <jaub...@26.cerfrance.fr> wrote:




      Hi,

      I try to understand time management and SLA in OTRS, but my english
      is poor
      ! So anyone could explain what does SLA mean, please ?

      best regards

      Jerome

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