Yes it does. You put your own articles in to it.
You can have your own categories etc, and even have file attachments.
Neil
________________________________
From: Jober Mijares <[email protected]>
To: [email protected]
Sent: Friday, 7 May, 2010 15:18:29
Subject: [otrs] Knowledge base
Hi to everybody..
I have a question:
The module FAQ, works like Knowledge base?
Thanks :D
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