HI, On 30.06.2010, at 13:22, Leonardo Certuche wrote:
> >From 2.4.5 (I think), there's Notification(Event) at > >/otrs/index.pl?Action=AdminNotificationEvent > You can configure any notification there to be sent to anyone > > Leonardo Certuche > www.itconsultores.com.co For new ticket creations I still recommend the Auto Response feature instead! Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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