Hola Julio Para borrar tickets creados por error, puedes usar el Agente Genérico. Más información en http://doc.otrs.org/2.4/en/html/x1459.html
Leonardo Certuche www.itconsultores.com.co On 20 August 2010 16:31, DM_Julio Angulo <[email protected]> wrote: > Hi, I know which is the procedure to delete a ticket created by error, > which does not generate statisticsthanks for the help > > > > Julio Cesar Angulo Quiroz > > Technical Support > > Infraestructure & Operations > > Equifax > > > > Zorzales 160, piso 9 > > San Isidro, Lima - Perú > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
