Why would people have to stick to English?  I guess I don't understand
this comment.  The original poster posted in English, which is not his
native language and someone responded in their native language.  The
point of the list is so that people can get help, and clearly in this
case the person having the problem speaks Spanish.  I don't see the
problem.  There are many threads I don't read because I am not
interested in them, one thread in Spanish isn't causing me a problem. 

John

On 8/22/2010 7:53 AM, Mark Schouten wrote:
> Hi,
>
> On Fri, 2010-08-20 at 16:42 -0500, Leonardo Certuche wrote:
>> Hola Julio
>>
>> Para borrar tickets creados por error, puedes usar el Agente Genérico.
>> Más información en http://doc.otrs.org/2.4/en/html/x1459.html
> It would be really great if people could stick to the English language.
> I've seen Russian emails (I think) on this list too. Great if you guys
> understand that, but please note the fact that others are reading this
> list too.
>
>
> Thanks,
>
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