Hi Edson - I did not clear out the old apache file... but it looks to be the same as the new one:
# added for OTRS (http://otrs.org/) # $Id: apache2-httpd-new.include.conf,v 1.5 2008/11/10 11:08:55 ub Exp $ # -- # agent, admin and customer frontend ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" # if mod_perl is used <IfModule mod_perl.c> # load all otrs modules Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache2::Reload PerlInitHandler Apache2::Reload PerlModule Apache2::RequestRec # set mod_perl2 options <Location /otrs> # ErrorDocument 403 /otrs/customer.pl ErrorDocument 403 /otrs/index.pl SetHandler perl-script PerlResponseHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders PerlOptions +SetupEnv Order allow,deny Allow from all </Location> </IfModule> # directory settings <Directory "/opt/otrs/bin/cgi-bin/"> AllowOverride None Options +ExecCGI -Includes Order allow,deny Allow from all </Directory> <Directory "/opt/otrs/var/httpd/htdocs/"> AllowOverride None Order allow,deny Allow from all </Directory> # MaxRequestsPerChild (so no apache child will be to big!) MaxRequestsPerChild 400 On 8/21/2010 5:31 AM, Edson - Lists wrote: > Hi, John... > > It seams that you have some problem with Apache configuration. When > you clear the previous installation, did you so also with the related > apache configuration files (I use OpenSUSE and they are in > /etc/apache/conf.d/otrs.conf)? > > Edson. > > Em 20/08/2010 21:38, John Espiro escreveu: >> Running: CentOS 4 with Apache 2 >> >> I had an older version of otrs installed. I deleted the database, and >> uninstalled the old version. I then installed 2.4.7 from the RPM. >> >> Here's what else I did: >> - ./SetPermissions.sh /opt/otrs otrs apache apache apache >> - ./otrs.checkModules (OK) >> - perl -cw cgi-bin/installer.pl (OK) >> - perl -cw PostMaster.pl (OK) >> >> When I go to: https://mydomain.com/otrs/installer.pl, I get: "Internal >> Server Error". >> Server logs: >> apache log: >> File does not exist: /home/webadmin/mydomain.com/html/otrs >> suexec.log: >> command not in docroot (/opt/otrs/bin/cgi-bin/installer.pl) >> >> My /etc/httpd/conf.d/otrs.conf is the default one from the setup. >> >> Bot really srue how to go from here.... >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
