Not sure if this is related... If I run: scripts/apache2-perl-startup.pl I get: apache2-perl-startup.pl: Use of uninitialized value in pattern match (m//) at scripts/apache2-perl-startup.pl line 30. Status: 500
On 8/21/2010 10:31 AM, John Espiro wrote: > Hi Edson - > > I did not clear out the old apache file... but it looks to be the same > as the new one: > > # added for OTRS (http://otrs.org/) > # $Id: apache2-httpd-new.include.conf,v 1.5 2008/11/10 11:08:55 ub Exp $ > # -- > > # agent, admin and customer frontend > ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" > Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" > > # if mod_perl is used > <IfModule mod_perl.c> > > # load all otrs modules > Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl > > # Apache::Reload - Reload Perl Modules when Changed on Disk > PerlModule Apache2::Reload > PerlInitHandler Apache2::Reload > PerlModule Apache2::RequestRec > > # set mod_perl2 options > <Location /otrs> > # ErrorDocument 403 /otrs/customer.pl > ErrorDocument 403 /otrs/index.pl > SetHandler perl-script > PerlResponseHandler ModPerl::Registry > Options +ExecCGI > PerlOptions +ParseHeaders > PerlOptions +SetupEnv > Order allow,deny > Allow from all > </Location> > </IfModule> > > # directory settings > <Directory "/opt/otrs/bin/cgi-bin/"> > AllowOverride None > Options +ExecCGI -Includes > Order allow,deny > Allow from all > </Directory> > <Directory "/opt/otrs/var/httpd/htdocs/"> > AllowOverride None > Order allow,deny > Allow from all > </Directory> > > # MaxRequestsPerChild (so no apache child will be to big!) > MaxRequestsPerChild 400 > > > On 8/21/2010 5:31 AM, Edson - Lists wrote: >> Hi, John... >> >> It seams that you have some problem with Apache configuration. When >> you clear the previous installation, did you so also with the related >> apache configuration files (I use OpenSUSE and they are in >> /etc/apache/conf.d/otrs.conf)? >> >> Edson. >> >> Em 20/08/2010 21:38, John Espiro escreveu: >>> Running: CentOS 4 with Apache 2 >>> >>> I had an older version of otrs installed. I deleted the database, and >>> uninstalled the old version. I then installed 2.4.7 from the RPM. >>> >>> Here's what else I did: >>> - ./SetPermissions.sh /opt/otrs otrs apache apache apache >>> - ./otrs.checkModules (OK) >>> - perl -cw cgi-bin/installer.pl (OK) >>> - perl -cw PostMaster.pl (OK) >>> >>> When I go to: https://mydomain.com/otrs/installer.pl, I get: "Internal >>> Server Error". >>> Server logs: >>> apache log: >>> File does not exist: /home/webadmin/mydomain.com/html/otrs >>> suexec.log: >>> command not in docroot (/opt/otrs/bin/cgi-bin/installer.pl) >>> >>> My /etc/httpd/conf.d/otrs.conf is the default one from the setup. >>> >>> Bot really srue how to go from here.... >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
