How can I tell which permissions that I should have set with the ./SetPermissions.sh /opt/otrs script...
John On 8/21/2010 11:03 AM, John Espiro wrote: > Not sure if this is related... > > If I run: scripts/apache2-perl-startup.pl > I get: apache2-perl-startup.pl: Use of uninitialized value in pattern > match (m//) at scripts/apache2-perl-startup.pl line 30. > Status: 500 > > > On 8/21/2010 10:31 AM, John Espiro wrote: >> Hi Edson - >> >> I did not clear out the old apache file... but it looks to be the same >> as the new one: >> >> # added for OTRS (http://otrs.org/) >> # $Id: apache2-httpd-new.include.conf,v 1.5 2008/11/10 11:08:55 ub Exp $ >> # -- >> >> # agent, admin and customer frontend >> ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" >> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" >> >> # if mod_perl is used >> <IfModule mod_perl.c> >> >> # load all otrs modules >> Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl >> >> # Apache::Reload - Reload Perl Modules when Changed on Disk >> PerlModule Apache2::Reload >> PerlInitHandler Apache2::Reload >> PerlModule Apache2::RequestRec >> >> # set mod_perl2 options >> <Location /otrs> >> # ErrorDocument 403 /otrs/customer.pl >> ErrorDocument 403 /otrs/index.pl >> SetHandler perl-script >> PerlResponseHandler ModPerl::Registry >> Options +ExecCGI >> PerlOptions +ParseHeaders >> PerlOptions +SetupEnv >> Order allow,deny >> Allow from all >> </Location> >> </IfModule> >> >> # directory settings >> <Directory "/opt/otrs/bin/cgi-bin/"> >> AllowOverride None >> Options +ExecCGI -Includes >> Order allow,deny >> Allow from all >> </Directory> >> <Directory "/opt/otrs/var/httpd/htdocs/"> >> AllowOverride None >> Order allow,deny >> Allow from all >> </Directory> >> >> # MaxRequestsPerChild (so no apache child will be to big!) >> MaxRequestsPerChild 400 >> >> >> On 8/21/2010 5:31 AM, Edson - Lists wrote: >>> Hi, John... >>> >>> It seams that you have some problem with Apache configuration. When >>> you clear the previous installation, did you so also with the related >>> apache configuration files (I use OpenSUSE and they are in >>> /etc/apache/conf.d/otrs.conf)? >>> >>> Edson. >>> >>> Em 20/08/2010 21:38, John Espiro escreveu: >>>> Running: CentOS 4 with Apache 2 >>>> >>>> I had an older version of otrs installed. I deleted the database, and >>>> uninstalled the old version. I then installed 2.4.7 from the RPM. >>>> >>>> Here's what else I did: >>>> - ./SetPermissions.sh /opt/otrs otrs apache apache apache >>>> - ./otrs.checkModules (OK) >>>> - perl -cw cgi-bin/installer.pl (OK) >>>> - perl -cw PostMaster.pl (OK) >>>> >>>> When I go to: https://mydomain.com/otrs/installer.pl, I get: "Internal >>>> Server Error". >>>> Server logs: >>>> apache log: >>>> File does not exist: /home/webadmin/mydomain.com/html/otrs >>>> suexec.log: >>>> command not in docroot (/opt/otrs/bin/cgi-bin/installer.pl) >>>> >>>> My /etc/httpd/conf.d/otrs.conf is the default one from the setup. >>>> >>>> Bot really srue how to go from here.... >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
