Hi all, (otrs-3.0-beta7)
Is it possible to change state from 'closed successfully' to, say, 'open' for a customer, if he/she using web-interface (customer.pl) ? All that I found in google says about agent interface (index.pl) or mail interface (PostmasterFollowUpState). Please help =) -- Serge A. Ribalchenko <[email protected]> --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
