>> When forwarding an email with with one ZIP attachment (16307 bytes, >> exported from Thunderbird), OTRS creates an email with two attachments >> of the same name, (9997 bytes and 4443 bytes). Is this a known problem? > > Do you have logs for that?
What kind of logs do you refer to? In the system log, there is only one line regarding the forwarded email: " Sent email to ...' from 'syntevo Support <[email protected]>'. HistoryType => Forward, Subject => Fwd: Bugreport for SmartSVN; " > Where does the "split" occur? The ZIP file seems to be split. I can forward the same email (received by an OTRS backup account) from my thunderbird over the same SMTP server without any problems. So I think it OTRS itself, not the SMTP server or any other place, where the split occurs. The problem is reproducible. -- Best regards, Marc Strapetz ============= syntevo GmbH http://www.syntevo.com http://blog.syntevo.com On 13.01.2011 16:26, Ralf Hildebrandt wrote: > * Marc Strapetz <[email protected]>: >> When forwarding an email with with one ZIP attachment (16307 bytes, >> exported from Thunderbird), OTRS creates an email with two attachments >> of the same name, (9997 bytes and 4443 bytes). Is this a known problem? > > Do you have logs for that? > Where does the "split" occur? > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
