>> * Marc Strapetz <[email protected]>: >>>>> When forwarding an email with with one ZIP attachment (16307 bytes, >>>>> exported from Thunderbird), OTRS creates an email with two attachments >>>>> of the same name, (9997 bytes and 4443 bytes). Is this a known problem? >>>> >>>> Do you have logs for that?
Doesn't look suspicious. Note besides the "xxx" we are also replacing authentication information by "Received: from [127.0.0.1] ..." > Can the contents still be unpacked? > Or is the ZIP file broken? The ZIP(s) are both broken and hence Google rejects (see log below). Jan 13 15:31:34 h1315949 postfix/smtpd[20181]: connect from xxxxxxx[xxx.xxx.xxx.xxx] Jan 13 15:31:34 h1315949 postfix/smtpd[20181]: setting up TLS connection from xxxxxxx[xxx.xxx.xxx.xxx] Jan 13 15:31:34 h1315949 postfix/smtpd[20181]: Anonymous TLS connection established from xxxxxxx[xxx.xxx.xxx.xxx]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits) Jan 13 15:31:34 h1315949 postfix/smtpd[20181]: A7085174006: client=xxxxxxx[xxx.xxx.xxx.xxx], sasl_method=LOGIN, sasl_username=xxx Jan 13 15:31:35 h1315949 postfix/cleanup[17625]: A7085174006: replace: header Received: from xxxxxxx (xxxxxxx [xxx.xxx.xxx.xxx])??(using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits))??(No client certificate requested)??(Authenticated sen from xxxxxxx[xxx.xxx.xxx.xxx]; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<xxxxxxx>: Received: from [127.0.0.1] (localhost [127.0.0.1]) with ESMTPSA id A7085174006 Jan 13 15:31:35 h1315949 postfix/cleanup[17625]: A7085174006: message-id=<1294929085.5796.47557948185.6890.2@xxxxxxx> Jan 13 15:31:35 h1315949 postfix/qmgr[13432]: A7085174006: from=<[email protected]>, size=25835, nrcpt=3 (queue active) Jan 13 15:31:35 h1315949 postfix/smtpd[20181]: disconnect from xxxxxxx[xxx.xxx.xxx.xxx] Jan 13 15:31:35 h1315949 postfix/smtp[20213]: Host offered STARTTLS: [gmail-smtp-in.l.google.com] Jan 13 15:31:36 h1315949 postfix/local[18324]: A7085174006: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=1.7, delays=0.92/0/0/0.76, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -t /etc/procmailrc-courier) Jan 13 15:31:36 h1315949 postfix/local[18323]: A7085174006: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=2.2, delays=0.92/0.01/0/1.3, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -t /etc/procmailrc-courier) Jan 13 15:31:37 h1315949 postfix/smtp[20213]: A7085174006: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[74.125.43.27]:25, delay=1.8, delays=0.92/0.09/0.1/0.72, dsn=5.7.0, status=bounced (host gmail-smtp-in.l.google.com[74.125.43.27] said: 552-5.7.0 Our system detected an illegal attachment on your message. Please 552-5.7.0 visit http://mail.google.com/support/bin/answer.py?answer=6590 to 552 5.7.0 review our attachment guidelines. 20si99155faz.66 (in reply to end of DATA command)) Jan 13 15:31:37 h1315949 postfix/cleanup[19557]: 16310174007: message-id=<[email protected]> Jan 13 15:31:37 h1315949 postfix/qmgr[13432]: 16310174007: from=<>, size=28119, nrcpt=3 (queue active) Jan 13 15:31:37 h1315949 postfix/bounce[20224]: A7085174006: sender non-delivery notification: 16310174007 Jan 13 15:31:37 h1315949 postfix/qmgr[13432]: A7085174006: removed Jan 13 15:31:38 h1315949 postfix/local[19863]: 16310174007: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=1.3, delays=0.34/0.01/0/0.96, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -t /etc/procmailrc-courier) Jan 13 15:31:38 h1315949 postfix/local[18350]: 16310174007: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=1.8, delays=0.34/0/0/1.5, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -t /etc/procmailrc-courier) Jan 13 15:31:39 h1315949 postfix/local[20196]: 16310174007: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=2.2, delays=0.34/0.01/0/1.9, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -t /etc/procmailrc-courier) Jan 13 15:31:39 h1315949 postfix/qmgr[13432]: 16310174007: removed -- Best regards, Marc Strapetz ============= syntevo GmbH http://www.syntevo.com http://blog.syntevo.com On 13.01.2011 20:35, Ralf Hildebrandt wrote: > * Marc Strapetz <[email protected]>: >>>> When forwarding an email with with one ZIP attachment (16307 bytes, >>>> exported from Thunderbird), OTRS creates an email with two attachments >>>> of the same name, (9997 bytes and 4443 bytes). Is this a known problem? >>> >>> Do you have logs for that? >> >> What kind of logs do you refer to? In the system log, there is only one >> line regarding the forwarded email: " > > Mail logs! > >> The ZIP file seems to be split. > > Can the contents still be unpacked? > Or is the ZIP file broken? > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
