Many Thanks Nils - you got it absolutely correct. :) On Sun, Feb 13, 2011 at 5:45 AM, Nils Leideck <[email protected]>wrote:
> On 12.02.2011, at 09:27, Al Hopper wrote: > > I've been working hard to configure notifications and the real challenge is > to get everything working using the Amazon SES mail service via the Postfix > MTA. Amazon SES is very picky about headers and all outgoing email has to > have the From: address verified initially. > > I was configuring the Kernel::Sendmail::Host and I changed it from > 'localhost' to nothing (empty). Immediately OTRS shows: > > Software error: > Can't locate object method "EventHandlerTransaction" via package > "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 8325. > > How do I recover the system from here?? > > Note: The particular value I changed is documented as: SendmailModule::Host > > > Search for exactly that one in $OTRS_HOME/Kernel/Config/Files/ZZZAuto.pm > (take care of one (1) capital A) > Remove the section/line and you should be good. > > Afterwards you should open a bug report for this on bugs.otrs.org as I > fell that it shouldn’t break anything if the value is empty. > > Then, you might want to go back to SysConfig -> Framework -> Core::SendMail > to the very bottom and define an Envelope used for outgoing emails, that > should make the Amazon server happy if I understand your issue correctly. > > Cheers, Nils > > — > Nils Leideck > Senior Consultant > > http://webint.cryptonode.de / a Fractal project > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Regards, -- Al Hopper
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
