Yes you can do it and it is quite simple.
It is done in Administration -> general catalog : TISM::ConfigItem::Class
Look at the ones already there for examples.
Adam
W dniu 2011-03-01 10:23, Sebastien Bory pisze:
Dear List
How i can add a hardware type in the configuration Item ?
I explain when you add an hardware item you have the name,
description, .. and you have a drop list (type) and you can choose,
printer, modem, keyword, ... and I need to add type since firewall ,
how I can do that?
thanks
Bets regards
**
*Sébastien Bory
*
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