Dear Muhammad, On 03.04.2011, at 16:08, Muhammad El-Sergani wrote:
> Silly question, but definitely running through many heads... > If I choose "Autoincrement" for ticket numbering, with a minimum of "5", that > means it will start @ 00000 (after the systemID), what happens after I reach > 99999? it doesn’t start from the beginning of course. The number will be extended to 6 digits, otherwise it would start reopening the first tickets ;-) Test by yourself with 1 and open more than 11 Tickets ;-) Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
