Actually, i still have not found a good explanation for these issues that I have seen a few times:
http://lists.otrs.org/pipermail/otrs/2010-November/034061.html http://lists.otrs.org/pipermail/otrs/2011-January/034582.html Still waiting for the next time it happens. -- /Sune T. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Nils Leideck Sent: 3. april 2011 16:36 To: User questions and discussions about OTRS. Subject: Re: [otrs] What will happen after "Auto Increment" finishes? Dear Muhammad, On 03.04.2011, at 16:08, Muhammad El-Sergani wrote: > Silly question, but definitely running through many heads... > If I choose "Autoincrement" for ticket numbering, with a minimum of "5", that > means it will start @ 00000 (after the systemID), what happens after I reach > 99999? it doesn't start from the beginning of course. The number will be extended to 6 digits, otherwise it would start reopening the first tickets ;-) Test by yourself with 1 and open more than 11 Tickets ;-) Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
