Thought about using the button "split" ?
mit freundlichen Grüßen Studienkreis GmbH Mark Grzella Junior IT-Projektleiter Universitätsstraße 104, 44799 Bochum Tel.: 02 34/97 60 - 404 [email protected] <mailto:[email protected]> www.studienkreis.de <http://www.studienkreis.de/> AG Bochum HRB 4581 Geschäftsführer: Franz Dahlmanns Bernd Kreissig (Sprecher) Bastian Schmidt-Faber Von: [email protected] [mailto:[email protected]] Im Auftrag von Muhammad El-Sergani Gesendet: Dienstag, 26. April 2011 15:47 An: [email protected] Betreff: Re: [otrs] How to split a ticket Guys? Thanks and Best Regards, Muhammad El-Sergani. On Mon, Apr 25, 2011 at 5:13 PM, Muhammad El-Sergani <[email protected]> wrote: Hi all, I know how to merge two or more tickets, working fine. How can I split one that I accidentally merged? i.e. undo the mistake ... Thanks and Best Regards, Muhammad El-Sergani.
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