Yeah, but i found some strange stuff actually... like y does OTRS create a Phone ticket then?!
Thanks and Best Regards, Muhammad El-Sergani. On Tue, Apr 26, 2011 at 3:53 PM, Grzella, Mark <[email protected]>wrote: > Thought about using the button “split” ? > > > > mit freundlichen Grüßen > > *Studienkreis GmbH > *Mark Grzella > Junior IT-Projektleiter > Universitätsstraße 104, 44799 Bochum > Tel.: 02 34/97 60 - 404 > [email protected] > www.studienkreis.de > > AG Bochum HRB 4581 > Geschäftsführer: > Franz Dahlmanns > Bernd Kreissig (Sprecher) > Bastian Schmidt-Faber > > > > *Von:* [email protected] [mailto:[email protected]] *Im Auftrag > von *Muhammad El-Sergani > *Gesendet:* Dienstag, 26. April 2011 15:47 > *An:* [email protected] > *Betreff:* Re: [otrs] How to split a ticket > > > > Guys? > > > > Thanks and Best Regards, > Muhammad El-Sergani. > > > > On Mon, Apr 25, 2011 at 5:13 PM, Muhammad El-Sergani <[email protected]> > wrote: > > Hi all, > > I know how to merge two or more tickets, working fine. > > How can I split one that I accidentally merged? i.e. undo the mistake ... > > > > Thanks and Best Regards, > Muhammad El-Sergani. > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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