Im trying to figure out why some tickets stay closed and yet others re open themselves. Any troubleshooting ideas ?
I set the ticket to closed-successful and a little while later its reopened all by itself. I know I misconfigured something, but I cant find the error. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
