Le 2011-08-11 09:05, Muhammad El-Sergani a écrit :
Dear list,
I'm wondering if anyone can help with the following:
When creating a new email ticket, and selecting Address Book, we
populate the TO's and CC's, but strangely, only the email is taken and
put into the fields, customer names are not taken as well.
Can anyone help please?
Where do you store your customer information? LDAP? OTRS database?
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