OTRS DB. Thanks and Best Regards, Muhammad El-Sergani.
On Thu, Aug 11, 2011 at 3:16 PM, Ugo Bellavance <[email protected]> wrote: > Le 2011-08-11 09:05, Muhammad El-Sergani a écrit : > > Dear list, >> >> I'm wondering if anyone can help with the following: >> When creating a new email ticket, and selecting Address Book, we >> populate the TO's and CC's, but strangely, only the email is taken and >> put into the fields, customer names are not taken as well. >> >> Can anyone help please? >> > > Where do you store your customer information? LDAP? OTRS database? > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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